RETURNS & REPLACEMENTS

RETURNS & REPLACEMENTS

Refunds for cut fabric or ribbon are discretionary unless faulty or damaged. We are happy to offer a full refund or exchange – within 14 days of receipt of purchase – for other item/s which have been purchased at full price and are returned unused and in good condition. Please return items in original packaging together with an explanatory note and your contact details. We recommend that you send your parcel by recorded delivery and obtain proof of postage.